What we do
The Office of Homeless Services works with more than 60 homeless housing and service providers, as well as city, state, and federal governments. Together, we make up Philadelphia’s homeless service system.
This system provides homelessness prevention and diversion aid, as well as emergency and temporary housing, to people who are experiencing homelessness and those at risk of homelessness.
Get help
Are you facing homelessness? Contact the Prevention, Diversion & Intake Unit to see if you qualify for help. There are two ways to get in touch with our intake social workers and case managers:
- Call the Homelessness Prevention InfoLine and follow the instructions.
- Visit a City-funded intake center.
Connect
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1401 John F. Kennedy Blvd.
10th Floor Philadelphia, PA 19102 |
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ohs |
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(215) 232-1984
help a person on the street
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Announcements
OHS Intake Centers Will Close for MLK Jr. Holiday: How to Get Help
On Friday, Jan. 17, 2025, in observance of the Martin Luther King Jr. Day holiday, the Roosevelt Darby Intake Center, at 804 N. Broad Street, will close at 1 p.m. Appletree Family Center, 1430 Cherry Street, will stay open until 5 p.m.
How to get help during the holiday closures
Until the intake centers reopen at 7 a.m. on Tues, Jan. 21, 2025, anyone who is experiencing homelessness and is looking for shelter may request placement at these after-hour intake centers:
- People identifying as female (singles only): House of Passage, 111 N. 49th Street, starting at 5 p.m.
- People identifying as male (singles only): The Mike Hinson Resource Center, 1701 W. Lehigh Avenue, starting at 3 p.m.
- Families (head of household with children): Red Shield Family Residence, 715 N. Broad Street, starting at 5 p.m.
To get help for someone who’s living or sleeping on the street, call the City’s Homeless Street Outreach hotline: (215) 232-1984.
