Electronic deposits

You must use a credit or debit card to deposit funds for an incarcerated person. Funds are deposited through GettingOut.

You can also deposit up to $500 a day into an incarcerated person’s account using the kiosks in the lobby of prison facilities.

Money orders and certified checks

Mail containing money orders and certified checks for incarcerated people must be sent directly to the incarcerated person’s facility.

Money orders and certified checks sent to a person who is incarcerated require:

• The address of the facility they are in.
• The incarcerated person’s ID number.

Use the following format to address your mail:

Mail Center Address:
I/P Name, PPN#
Facility Name
Facility Address
Philadelphia, PA Zip Code

Example:
John Doe PPN#123456
CFCF
7901 State Rd.
Philadelphia, PA 19136

Personal checks and cash

Personal checks and cash are not accepted.

Refund Requests

Send in a written refund request to the following mailing address if you would like a refund for funds deposited into an incarcerated person’s account. Please include the facility name the incarcerated person was located in, along with their PPN#/ID number.

ViaPath Technologies
ATTN: Refund Request
P.O. Box 95
Lake Butler, FL 32054-9901

Please call 866-640-5445, Mon.-Fri. 7am-3:30pm Eastern if you have not received your refund within 30 days of submitting your request.