The steps to become a water customer vary depending on your situation as a new property owner.

• If your deed is recorded, your account will be updated by the City and you’ll begin to receive bills in your name.
• If your deed isn’t recorded and you need to get water bills in your name, present your settlement sheet to the Water Revenue Bureau (WRB) at a payment center.
• If there isn’t a meter on the property, call (215) 685-6300 to get one installed. A water meter must be installed within 30 days after the settlement date.

If you own a commercial property, you may also need to:

• Read about the Water Department’s Industrial Waste Unit to learn about regulations that apply to industrial water usage.
• Get a plumbing permit before making modifications to plumbing on your property.